If a retailer is unable to deliver a package when promised, it is their responsibility to give the customer a full refund. You can only request a Package Intercept online. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept.
How do I get a refund on a click and ship label?Ī Refund for a Signature Confirmation™ service for online labels can be requested through Click-N-Ship® by viewing the Label Details for that label and clicking “Request a Service Refund” or by visiting the Service Refund application and entering in the label number for the label you want to request a service refund … Can I cancel USPS shipment?įor a fee, USPS Package Intercept ® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Since they do expire, you’ll want to send them out digitally at a customer’s request versus including them in the outgoing order. USPS prepaid shipping must be created within seven days from the purchase date of your original shipping label and must be used within 90 days after they’re created. When the order is “new” again, you can press “ship order” once more. Then, the order will appear among your new orders. Expand the grey Label Actions button and select Cancel Shipments.Ĭhange your order status to “new”.Select the orders that need to be cancelled.Locate the shipment that needs to be cancelled.Click SHIPPING from the left side navigation bar and choose SHIPMENT HISTORY.The Voided status means the label is canceled and cannot be used to ship, but it does not reflect the status of any refunds for the voided label. What happens when you void a shipping label? There have been no tracking events on the label, such as the shipping carrier accepting the shipment.
You can void a shipping label if it meets the following requirements: It has been less than 30 days since you bought the label. In case you print out a USPS label but end up not using it, you can void the label and get your money back. Does voiding a shipping label give you a refund? If a label was printed more than 30 but less than 60 days ago, email the Click-N-Ship Help Desk for a refund. 29 How long does it take for USPS to void a label? How do I cancel a shipping label?
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